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Delete VSP Authorizations

When you authorize VSP patient benefits during a search, you also have the option to delete those authorizations later if needed.

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The authorization will be deleted BOTH from SpexFetch and from your Eyefinity web portal
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1. Locate the Authorization

  • Go to the Results tab.
  • Use the search bar to find the patient by:
    • First name
    • Last name
    • or Authorization number

2. Select the Authorization(s)

  • Click the checkmark in the far-left column next to the authorization(s) you want to delete.
  • You can select:
    • A single patient
    • Or multiple patients — even 5, 10, or 30 at a time
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The more patients you select, the longer the deletion process may take. Please be patient.

3. Delete the Authorization(s)

  • Click the three-dot menu in the top-right of the app.
  • Select Delete VSP authorizations.
This will initiate a request to remove the authorization(s).
This process typically takes 10–30 seconds.

📩 Confirmation Message

Once complete, you'll receive a message like:
  • 1 of 1 VSP authorizations deleted
  • 2 of 2 VSP authorizations deleted
⚠️ Note: This action cannot be undone.

🗂️ After Deletion

  • The Authorization column will show deleted to confirm the removal.
  • If the authorization PDF was previously uploaded into your EHR by SpexFetch, you will need to manually delete it there as well to avoid confusion.